Frequently Asked Questions
Everything you need to know about bringing Cisco's Gallery into your home.
What is the typical shipping timeframe for furniture orders?
Standard shipping usually takes 7-14 business days. For larger furniture pieces requiring white-glove delivery, please allow 3-4 weeks for transit and professional assembly in your home.
Do you offer international shipping for home decor?
Currently, Cisco's Gallery ships to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or upholstered items are final sale.
How can I track the status of my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. For freight deliveries, the carrier will call you directly to schedule a delivery window.
Are the materials used in your furniture sustainably sourced?
Yes, we prioritize eco-friendly manufacturing. Our wood products are sourced from FSC-certified forests, and we use low-VOC finishes to ensure the highest air quality for your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.