Returns & Exchanges
At Cisco's Gallery, we want you to love your home as much as we do, which is why we offer a 30-day return window for most furniture and decor items. If a piece doesn't perfectly fit your space, we are here to help facilitate a smooth return or exchange process.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Carefully Repackage
Place the item back in its original packaging with all protective materials to ensure it remains undamaged during the return transit.
Ship the Item
Affix the provided shipping label or use your preferred carrier to send the item back to our central warehouse.
Receive Your Refund
Once our gallery team inspects the item, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing